Shipping
airWarehouse Shipping services
access to all the main carriers at competitive rates!
airWarehouse offers highly competitive and transparent shipping rates and services to its Clients:
- Discounted Rates: competitive rates and choice
- Smart Tracking: landing page for each customer
- Real time Data: up-to-date transit scan info
- Returns Logistics: Let us manage your returns
Discounted Rates
airWarehouse has contracted rates available with most carriers allowing Clients to select their preferred solution(s):
- Australia Post eParcel (dead weight)
- All major couriers to Australia and New Zealand
- Specialised pallet carriers
Smart tracking
Each order is allocated a shipment tracking page you can share with your customers.
SMS updates to customers are available.
Minimise customer enquiries and put the info at their fingertips!
Real time tracking data
As items are scanned by carriers in transit the customer tracking page is updated and updates sent directly to your customer's device! No more "where is my package?" calls clogging up your customer service line.
Attract great service reviews by providing up to date regular communication with your customers.
Return Logistics Service
eCommerce has to make returns easy and efficient to please their customers.
airWarehouse can assist in building a customer return process for Clients – they can receive returns, assess them against Client criteria, and process them back to stock or as instructed.
